EFMS TRADE

Privacy Policy

Last updated: 19 June 2026

EFMS Trade (“we”, “us”, “our”) operates the EFMS Trade member portal at portal.efmstrade.com and the EFMS Trade mobile application (together, the “Services”). This Privacy Policy explains how we collect, use, and protect your information when you use our Services.

Important — Information & education only

All content, materials, signals, market commentary, courses, videos, tools, analytics, and licensed software made available through EFMS Trade are provided strictly for general information and educational purposes only.

Nothing on our website, mobile app, or member portal constitutes financial advice, investment advice, trading advice, or a recommendation or solicitation to buy, sell, or hold any financial instrument, cryptocurrency, or security.

EFMS Trade is not a broker, exchange, bank, or regulated financial institution. You are solely responsible for your own trading and investment decisions. Past performance does not guarantee future results. Trading and investing involve substantial risk of loss.

Before making financial decisions, seek independent advice from a qualified, licensed professional in your jurisdiction.

1. Information we collect

We may collect the following types of information:

Account information: name, email address, phone number, password (stored securely hashed), and profile details you provide during registration.
Verification data: email verification codes, identity verification status, and optional two-factor authentication (2FA) settings (e.g. authenticator app or PIN).
Usage data: pages visited, features used (signals, courses, support, payments), and general activity within the portal or app.
Device & technical data: device type, operating system, browser or app version, IP address, and diagnostic logs needed to operate and secure the Services.
Communications: messages you send through customer support or premium chat.
Payment-related information: transaction references and payment status where you use licensed products or payment features (we do not store full payment card numbers on our servers).

2. How we use your information

We use your information to:

Create and manage your member account
Provide access to trading education, signals, courses, and licensed tools
Authenticate you and protect your account (including 2FA)
Process support requests and communicate with you
Improve, maintain, and secure our platform and mobile app
Comply with legal obligations and prevent fraud or abuse

3. Mobile application

The EFMS Trade Android app loads our secure member portal in an in-app browser view. Data you enter in the app is handled under this policy in the same way as on the website. The app may store session information on your device so you can stay signed in.

4. Cookies and similar technologies

We use cookies and similar technologies for login sessions, security, and basic site functionality. You can control cookies through your browser settings; disabling them may limit some features.

5. Sharing of information

We do not sell your personal information. We may share data only:

With service providers who host or support our platform (under confidentiality obligations)
When required by law, regulation, or valid legal process
To protect the rights, safety, and security of EFMS Trade, our members, or others

6. Data retention

We keep your information for as long as your account is active or as needed to provide the Services, resolve disputes, enforce agreements, and meet legal requirements. You may request account deletion at portal.efmstrade.com/deleteuseraccount.

7. Security

We use industry-standard measures including encrypted connections (HTTPS/SSL), access controls, and secure authentication. No method of transmission or storage is 100% secure; please use a strong password and enable 2FA where available.

8. Your rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict certain processing
Withdraw consent where processing is consent-based

To exercise these rights, contact us using the details below.

9. Children

Our Services are intended for adults (18+). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect changes. Continued use of the Services after updates means you accept the revised policy.

11. Educational disclaimer

By using the Services, you acknowledge and agree that everything provided by EFMS Trade — including but not limited to trading signals, educational courses, live sessions, community discussions, AI or automated tools, and any related communications — is for informational and educational purposes only.

We make no representation that any information is accurate, complete, or suitable for your personal circumstances. You use the Services at your own risk.

12. Contact us

For privacy questions or requests, contact EFMS Trade support through the member portal (Customer Support) or email support@efmstrade.com.

EFMS Trade
Website: portal.efmstrade.com